Frequently Asked Questions
If you have already created an ACMA User Portal profile, you can use that login information to access the Education Hub by clicking on Log in /Register found I the upper right hand corner.
If you do not have an ACMA User Portal profile, please follow the instructions on the Log in/Register page to create your profile. For member company status to appear and be available for member pricing, please allow up to two business days for your account to sync.
Purchasing a Learning Activity
After logging in, click on the "Catalog" link in the top navigation bar. When you find the product you want, click on “Add to Cart.” Once you are finished adding the products to your cart, click the “Shopping Cart” icon found in the upper right hand corner, and then click “Check Out”.
To pay by check, please send payment to:ACMA Certification
2000 N. 15th St., Ste. 250
Arlington, VA 22201
Yes, you can purchase more than one learning activity at a time.
Select the red “X” next to the product that you would like to remove from your cart.
Please contact us at firstname.lastname@example.org or 703-525-0511 and we will be able to assist you.
No. Currently, the Education Hub requires each individual to create their own account and purchase the individual learning activity. Please contact email@example.com if you are looking to purchase multiple learning activities for members of your staff.
Participating in a Learning Activity
Learning activities and products do not expire, except for Certification Programs. Certification Programs require that you complete the exam one year from your enrollment date (date of purchase).
Under certain circumstances we will be able to extend the expiration date of the learning activity. Please contact firstname.lastname@example.org for specific details.
Yes, ACMA will process refunds under the following circumstances:
- The refund request is made within ten days of the purchase.
- The request for refund is made in writing to email@example.com
- The learning activity purchased is unused. Any learning activity that has been started is not eligible for refund
- Refunds will be processed via the original method of payment.
CCT Exam Portal
Please contact firstname.lastname@example.org and we will provide the verified proctor with a proctor code.
The printed confirmation is temporary proof of your certification. We will mail out letters and certificates on the 15th and last day of the month. If you do not receive your official results within 4 weeks of taking the exam, please contact email@example.com.
Yes, please contact firstname.lastname@example.org and we will mail exam materials to the designated proctor.